CRM Shortlist Browse CRMs
CRM Shortlist is an independent guide to CRM software. Ratings are our own editorial opinion; we may earn a referral fee when you visit a vendor through our links. Learn more

Zoho CRM vs Attio

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

Editor rating4.34.3
Starting priceFree / $14 per userFree / $29 per user
Free planYesYes
Best forBudget-conscious teams that need customization and the wider Zoho suiteStartups that want to model their own data and workflows
Key features
11/12
7/12
Ease of use3.9 / 54.5 / 5
Features4.6 / 54.2 / 5
Value for money4.8 / 54.3 / 5
Customer support4.0 / 54.1 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesYesYes
Built-in callingNoNo
Lead scoringYesNo
Sales forecastingYesNo
Custom reportsYesYes
Marketing campaignsYesNo
Quotes and invoicesYesNo
AI assistantYesYes
Mobile appsYesYes
Integrations800+Google, Microsoft, Slack, Zapier and a public API
MobileiOS and AndroidiOS app
SupportEmail (free), phone and chat on paid tiersChat and email
Founded2005 · Chennai, India2019 · London, UK
View Zoho CRM profileView Attio profile

The short answer

Cost-conscious teams that need serious automation and are willing to invest setup time, especially if they already use other Zoho apps.

Skip it if: teams that want a polished, minimal interface out of the box with no configuration.

Zoho CRM rewards the team that spends a week setting it up. For the price of a Pipedrive seat you get automation, scoring and reporting that others charge triple for.

Free / $14 per userFull review

Venture-backed startups and product-led companies with non-standard sales motions.

Skip it if: phone-heavy teams and enterprises that need a long-established ecosystem.

Attio feels like a CRM designed this decade. Startups that want to shape the data model around their business, rather than the other way round, should have it on the shortlist.

Free / $29 per userFull review

Related guides

All articles