Pipedrive review

A sales pipeline first, everything else second

Overall score8.8/10

Starting price$14 per user

Free planNo

Best forSales teams that live in the pipeline view and want speed over breadth

Scores

Ease of use9.2

Features8.4

Value8.8

Support8.7

At a glance

Founded: 2010 · HQ: Tallinn, Estonia

Integrations: 400+

Mobile: iOS and Android

Support: 24/7 chat and email on every plan

Our verdict. Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

What we liked

Drag-and-drop pipeline that reps actually use
Activity-based selling keeps follow-ups from slipping
Fair pricing with no free-plan bait

What could be better

Marketing tools are an add-on, not built in
Reporting is good but not deep

Pricing

Per user per month on annual billing. Monthly billing is usually 20 to 25 percent more.

Essential

$14 / user

Pipelines, contacts, calendar, 24/7 chat support

Advanced

$29 / user

Email sync, automation builder, meeting scheduler

Professional

$49 / user

Forecasting, e-signatures, lead routing, custom fields

Standout features

Visual pipeline with rotting deals

Smart Docs and e-signatures

Workflow automation

AI sales assistant

Alternatives to Pipedrive

HubSpot CRM

Free / $15 per seat · free plan

Small teams that want marketing, sales and support in one place

9.0/10Full review

Freshsales

Free / $9 per user · free plan

Startups and inside-sales teams that call and email all day

8.8/10Full review

Zoho CRM

Free / $14 per user · free plan

Budget-conscious teams that need customization and the wider Zoho suite

8.6/10Full review

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