Nutshell vs Zoho CRM

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	NNutshell	ZZoho CRM
Editor rating	4.4	4.3
Starting price	$13 per user	Free / $14 per user
Free plan	No	Yes
Best for	Small B2B teams that want sales and email marketing without complexity	Budget-conscious teams that need customization and the wider Zoho suite
Key features	10/12	11/12
Ease of use	4.6 / 5	3.9 / 5
Features	4.1 / 5	4.6 / 5
Value for money	4.4 / 5	4.8 / 5
Customer support	4.6 / 5	4.0 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	Yes	Yes
Built-in calling	Yes	No
Lead scoring	No	Yes
Sales forecasting	Yes	Yes
Custom reports	Yes	Yes
Marketing campaigns	Yes	Yes
Quotes and invoices	No	Yes
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	50+ native plus Zapier	800+
Mobile	iOS and Android	iOS and Android
Support	Live chat, email and phone on all plans	Email (free), phone and chat on paid tiers
Founded	2009 · Ann Arbor, MI	2005 · Chennai, India
	View Nutshell profile	View Zoho CRM profile

The short answer

Choose Nutshell if…4.4

B2B teams of three to fifty people that want one tool for pipeline and email outreach with real human support.

Skip it if: enterprises with complex customization needs or a long list of required integrations.

Nutshell is the CRM to shortlist when you want capable software and a company that picks up the phone. It covers what a small B2B team needs without the configuration burden of bigger platforms.

$13 per userFull review

Choose Zoho CRM if…4.3

Cost-conscious teams that need serious automation and are willing to invest setup time, especially if they already use other Zoho apps.

Skip it if: teams that want a polished, minimal interface out of the box with no configuration.

Zoho CRM rewards the team that spends a week setting it up. For the price of a Pipedrive seat you get automation, scoring and reporting that others charge triple for.

Free / $14 per userFull review