Kommo vs Nutshell

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	KoKommo	NNutshell
Editor rating	4.1	4.4
Starting price	$15 per user	$13 per user
Free plan	No	No
Best for	Businesses that sell through chat apps and social messaging	Small B2B teams that want sales and email marketing without complexity
Key features	8/12	10/12
Ease of use	4.3 / 5	4.6 / 5
Features	4.0 / 5	4.1 / 5
Value for money	4.2 / 5	4.4 / 5
Customer support	3.9 / 5	4.6 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	No	Yes
Built-in calling	No	Yes
Lead scoring	Yes	No
Sales forecasting	No	Yes
Custom reports	Yes	Yes
Marketing campaigns	Yes	Yes
Quotes and invoices	No	No
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	Messaging channels plus a marketplace of connectors	50+ native plus Zapier
Mobile	iOS and Android	iOS and Android
Support	Chat and email	Live chat, email and phone on all plans
Founded	2009 · San Francisco, CA	2009 · Ann Arbor, MI
	View Kommo profile	View Nutshell profile

The short answer

Choose Kommo if…4.1

Small and midsize businesses whose leads arrive through chat apps and social media.

Skip it if: email-centric B2B teams that need advanced reporting and forecasting.

Kommo is the specialist for conversational selling. If your customers reach you on WhatsApp or Instagram more than by email, it organizes those chats into a pipeline better than a general CRM.

$15 per userFull review

Choose Nutshell if…4.4

B2B teams of three to fifty people that want one tool for pipeline and email outreach with real human support.

Skip it if: enterprises with complex customization needs or a long list of required integrations.

Nutshell is the CRM to shortlist when you want capable software and a company that picks up the phone. It covers what a small B2B team needs without the configuration burden of bigger platforms.

$13 per userFull review