Insightly vs Pipedrive

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	InInsightly	PPipedrive
Editor rating	4.0	4.4
Starting price	$29 per user	$14 per user
Free plan	No	No
Best for	Service businesses that need to track the work after the deal closes	Sales teams that live in the pipeline view and want speed over breadth
Key features	8/12	11/12
Ease of use	4.1 / 5	4.6 / 5
Features	4.2 / 5	4.2 / 5
Value for money	3.8 / 5	4.4 / 5
Customer support	3.9 / 5	4.4 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	No	Yes
Built-in calling	No	Yes
Lead scoring	Yes	No
Sales forecasting	No	Yes
Custom reports	Yes	Yes
Marketing campaigns	No	Yes
Quotes and invoices	Yes	Yes
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	250+ native, more through AppConnect	400+
Mobile	iOS and Android	iOS and Android
Support	Email and knowledge base; phone on paid support plans	24/7 chat and email on every plan
Founded	2009 · San Francisco, CA	2010 · Tallinn, Estonia
	View Insightly profile	View Pipedrive profile

The short answer

Choose Insightly if…4.0

Consultancies, agencies, construction and manufacturing firms where each sale turns into a managed project.

Skip it if: teams that only need a sales pipeline and want automation on the entry plan.

Insightly earns its place when delivery matters as much as selling. If a signed deal starts a project in your business, it removes the handoff between two tools. Pure sales teams will find better value elsewhere.

$29 per userFull review

Choose Pipedrive if…4.4

Sales-led teams of any size that want reps to adopt the tool without training and manage everything from a visual pipeline.

Skip it if: companies looking for built-in marketing automation or a help desk on the same platform.

Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

$14 per userFull review