CRM Shortlist Browse CRMs
CRM Shortlist is an independent guide to CRM software. Ratings are our own editorial opinion; we may earn a referral fee when you visit a vendor through our links. Learn more

HubSpot CRM vs Keap

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

Editor rating4.54.0
Starting priceFree / $15 per seat$249 per month (2 users)
Free planYesNo
Best forSmall teams that want marketing, sales and support in one placeSolo entrepreneurs and small firms that sell through automated follow-up
Key features
12/12
11/12
Ease of use4.7 / 53.8 / 5
Features4.4 / 54.4 / 5
Value for money4.5 / 53.5 / 5
Customer support4.3 / 54.2 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesYesYes
Built-in callingYesYes
Lead scoringYesYes
Sales forecastingYesNo
Custom reportsYesYes
Marketing campaignsYesYes
Quotes and invoicesYesYes
AI assistantYesYes
Mobile appsYesYes
Integrations1,500+2,500+ through the marketplace and Zapier
MobileiOS and AndroidiOS and Android
SupportEmail and chat (paid), community (free)Chat and phone, plus onboarding coaching
Founded2006 · Cambridge, MA2001 · Chandler, AZ
View HubSpot CRM profileView Keap profile

The short answer

Small and midsize teams that want marketing and sales on one system and value a gentle learning curve over deep customization.

Skip it if: teams that need advanced automation for many users on a tight budget, since those features sit in the Professional tier.

If you are starting from a spreadsheet, HubSpot is the safest first CRM: free to adopt, easy to learn and hard to outgrow quickly. Budget for the jump to Professional if you will need advanced automation within a year.

Free / $15 per seatFull review

Service businesses that depend on lead nurturing sequences, online booking and automatic invoicing.

Skip it if: sales teams that mainly need pipeline management, and anyone with a large list and a small budget.

Keap makes sense when automated follow-up is the business model: coaches, clinics, agencies and local services that nurture leads over weeks. If you only need a pipeline and a contact list, it is far more than you should pay for.

$249 per month (2 users)Full review

Related guides

All articles