HubSpot CRM vs Freshsales

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	HHubSpot CRM	FFreshsales
Editor rating	4.5	4.4
Starting price	Free / $15 per seat	Free / $9 per user
Free plan	Yes	Yes
Best for	Small teams that want marketing, sales and support in one place	Startups and inside-sales teams that call and email all day
Key features	12/12	11/12
Ease of use	4.7 / 5	4.5 / 5
Features	4.4 / 5	4.3 / 5
Value for money	4.5 / 5	4.6 / 5
Customer support	4.3 / 5	4.4 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	Yes	Yes
Built-in calling	Yes	Yes
Lead scoring	Yes	Yes
Sales forecasting	Yes	Yes
Custom reports	Yes	Yes
Marketing campaigns	Yes	No
Quotes and invoices	Yes	Yes
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	1,500+	300+
Mobile	iOS and Android	iOS and Android
Support	Email and chat (paid), community (free)	24/5 chat, email and phone
Founded	2006 · Cambridge, MA	2016 · San Mateo, CA
	View HubSpot CRM profile	View Freshsales profile

The short answer

Choose HubSpot CRM if…4.5

Small and midsize teams that want marketing and sales on one system and value a gentle learning curve over deep customization.

Skip it if: teams that need advanced automation for many users on a tight budget, since those features sit in the Professional tier.

If you are starting from a spreadsheet, HubSpot is the safest first CRM: free to adopt, easy to learn and hard to outgrow quickly. Budget for the jump to Professional if you will need advanced automation within a year.

Free / $15 per seatFull review

Choose Freshsales if…4.4

Startups and inside-sales teams that want calling, email and AI scoring in one affordable package.

Skip it if: organizations that depend on niche integrations or need highly customized reporting.

Freshsales is the best value for a team that works the phones. The Growth plan at $9 is hard to argue with; check integrations before committing if your stack is unusual.

Free / $9 per userFull review