Freshsales vs Pipedrive

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	FFreshsales	PPipedrive
Editor rating	4.4	4.4
Starting price	Free / $9 per user	$14 per user
Free plan	Yes	No
Best for	Startups and inside-sales teams that call and email all day	Sales teams that live in the pipeline view and want speed over breadth
Key features	11/12	11/12
Ease of use	4.5 / 5	4.6 / 5
Features	4.3 / 5	4.2 / 5
Value for money	4.6 / 5	4.4 / 5
Customer support	4.4 / 5	4.4 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	Yes	Yes
Built-in calling	Yes	Yes
Lead scoring	Yes	No
Sales forecasting	Yes	Yes
Custom reports	Yes	Yes
Marketing campaigns	No	Yes
Quotes and invoices	Yes	Yes
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	300+	400+
Mobile	iOS and Android	iOS and Android
Support	24/5 chat, email and phone	24/7 chat and email on every plan
Founded	2016 · San Mateo, CA	2010 · Tallinn, Estonia
	View Freshsales profile	View Pipedrive profile

The short answer

Choose Freshsales if…4.4

Startups and inside-sales teams that want calling, email and AI scoring in one affordable package.

Skip it if: organizations that depend on niche integrations or need highly customized reporting.

Freshsales is the best value for a team that works the phones. The Growth plan at $9 is hard to argue with; check integrations before committing if your stack is unusual.

Free / $9 per userFull review

Choose Pipedrive if…4.4

Sales-led teams of any size that want reps to adopt the tool without training and manage everything from a visual pipeline.

Skip it if: companies looking for built-in marketing automation or a help desk on the same platform.

Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

$14 per userFull review