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Freshsales vs Nutshell

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

Editor rating4.44.4
Starting priceFree / $9 per user$13 per user
Free planYesNo
Best forStartups and inside-sales teams that call and email all daySmall B2B teams that want sales and email marketing without complexity
Key features
11/12
10/12
Ease of use4.5 / 54.6 / 5
Features4.3 / 54.1 / 5
Value for money4.6 / 54.4 / 5
Customer support4.4 / 54.6 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesYesYes
Built-in callingYesYes
Lead scoringYesNo
Sales forecastingYesYes
Custom reportsYesYes
Marketing campaignsNoYes
Quotes and invoicesYesNo
AI assistantYesYes
Mobile appsYesYes
Integrations300+50+ native plus Zapier
MobileiOS and AndroidiOS and Android
Support24/5 chat, email and phoneLive chat, email and phone on all plans
Founded2016 · San Mateo, CA2009 · Ann Arbor, MI
View Freshsales profileView Nutshell profile

The short answer

Startups and inside-sales teams that want calling, email and AI scoring in one affordable package.

Skip it if: organizations that depend on niche integrations or need highly customized reporting.

Freshsales is the best value for a team that works the phones. The Growth plan at $9 is hard to argue with; check integrations before committing if your stack is unusual.

Free / $9 per userFull review

B2B teams of three to fifty people that want one tool for pipeline and email outreach with real human support.

Skip it if: enterprises with complex customization needs or a long list of required integrations.

Nutshell is the CRM to shortlist when you want capable software and a company that picks up the phone. It covers what a small B2B team needs without the configuration burden of bigger platforms.

$13 per userFull review

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