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Freshsales vs Close

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

FFreshsales
CClose
Editor rating4.44.3
Starting priceFree / $9 per user$19 per user
Free planYesNo
Best forStartups and inside-sales teams that call and email all daySDR and inside-sales teams that make hundreds of calls a week
Key features
11/12
9/12
Ease of use4.5 / 54.4 / 5
Features4.3 / 54.2 / 5
Value for money4.6 / 54.0 / 5
Customer support4.4 / 54.5 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesYesYes
Built-in callingYesYes
Lead scoringYesNo
Sales forecastingYesYes
Custom reportsYesYes
Marketing campaignsNoNo
Quotes and invoicesYesNo
AI assistantYesYes
Mobile appsYesYes
Integrations300+100+ plus Zapier
MobileiOS and AndroidiOS and Android
Support24/5 chat, email and phoneEmail and chat, fast response times
Founded2016 · San Mateo, CA2013 · Remote-first, USA
View Freshsales profileView Close profile

The short answer

F

Startups and inside-sales teams that want calling, email and AI scoring in one affordable package.

Skip it if: organizations that depend on niche integrations or need highly customized reporting.

Freshsales is the best value for a team that works the phones. The Growth plan at $9 is hard to argue with; check integrations before committing if your stack is unusual.

Free / $9 per userFull review
C

Small and midsize inside-sales and SDR teams whose revenue depends on outbound calls and fast follow-up.

Skip it if: businesses that rarely sell by phone or that want marketing tools included.

Close is the most focused tool on this list. If outbound calling drives your revenue, it pays for itself; if it does not, pick something broader.

$19 per userFull review

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